How to Complete Ration Card e-KYC Online on Mobile (2025 Guide)

How to Complete Your Ration Card eKYC from Home: A Step-by-Step Guide Completing the eKYC (Know Your Customer) for your ration card is a mandatory process for all members listed on the card. With a deadline of August 5th, there are only a few days left to complete this essential step. Failure to do so can lead to the removal of names from the ration card and the discontinuation of your ration benefits. This guide will walk you through the process of completing your eKYC from the comfort of your home using your mobile phone. ### Why Ration Card eKYC is Mandatory The eKYC process, which means “Know Your Customer,” is compulsory for every single member of a household listed on a ration card, not just the head of the family. The government has made this clear: if a family has five members and none complete the eKYC, the entire ration card may be cancelled. If three out of five members complete the process, the names of the two who did not will be removed from the card. The primary goal is to ensure that benefits reach the intended recipients. ### The Purpose of eKYC: Eliminating Fraud The government’s objective with this mandatory eKYC is to eliminate corruption and fraud within the public distribution system. This process helps identify and remove the names of deceased individuals that still exist on ration cards. It also aims to catch fraudulent beneficiaries who may be listed on multiple ration cards, thereby ensuring that resources are not misused and are available for genuine cardholders. ### How to Complete Your eKYC Using Your Mobile Phone While you can visit a depot holder and use their biometric machine to complete your eKYC, there is a simpler method you can do yourself online. Here is a step-by-step guide to completing your eKYC using your mobile phone. Step 1: Download the Necessary Apps First, you need to install two applications from the Google Play Store on your smartphone: 1. Mera eKYC: Search for “Mera eKYC” and install the app developed by the Department of Food and Public Distribution. 2. AadhaarFaceRd: Search for and install this app as well. You only need to install it; the Mera eKYC app will automatically use it during the facial recognition step. Step 2: Start the eKYC Process in the App Once both apps are installed, open the “Mera eKYC” application. You will need to grant it the necessary permissions by tapping “Allow.” On the home screen, select your state from the dropdown menu. Almost all states are now listed. After selecting your state, click on “Verify Location.” Step 3: Aadhaar and OTP Verification On the next screen, you will need to verify your identity. 1. Enter the 12-digit Aadhaar number of the family member whose eKYC you are completing. 2. Click on “Generate OTP.” An OTP will be sent to the mobile number linked with that Aadhaar number. 3. Enter the received OTP in the designated field. 4. Enter the captcha code shown on the screen. 5. Click “Submit.” Step 4: Performing the Face eKYC After you submit the OTP, your ration card details will be displayed on the screen. 1. Locate and click on the “Face eKYC” button. This method uses facial recognition instead of biometrics or OTPs to prevent fraud, as it is impossible to scan the face of a deceased person. 2. The app will provide instructions for a successful face scan. Ensure you have a clear background, proper lighting, and are not wearing a hat or glasses. 3. Tick the checkbox to agree to the conditions and click “Proceed.” 4. Your phone’s camera will open. Position your face correctly within the frame. Once your face is successfully captured, you will see a green indicator. 5. Wait a moment, and a message will appear on the screen confirming “eKYC Registered Successfully.” This entire process takes only a couple of minutes to complete. By following these steps, you can easily update the eKYC for every member of your family and ensure your ration benefits continue without interruption.